JW Marriott Hotel Chengdu

The hotel is very nice. The breakfast is superb and should be a definite part of the stay. The gym is excellent but the one VERY BIG NEGATIVE involves their lack of ANY ENTERTAINMENT in the rooms. There are NOT any movie channels nor pay per view and for us THIS WAS A VERY BIG NEGATIVE. After a full day, relaxing in a very nice room with a good size screen but WITHOUT ANY CONTENT AT ALL IS TERRIBLE. There is not much to do outside of the hotel so this omission is NOT WHAT WE WOULD EXPECT AT A JW MARRIOTT. It DEFINITELY weighed on our overall enjoyment at this wonderful hotel so travelers BEWARE. We were on the fence of a giving a LOWER RATING DUE TO THIS but believe this review is very accurate. We also should add that we never ate any other meals in the hotel except breakfast so we can not provide any information focusing on food choices during the remainder of the day.

The hotel room was very clean and spacious and the bed and pillows were comfortable. The stuff was friendly and professional as I arrived around 10pm and the concierge was able to make good recommendations on food to eat. (He noted that we may not be comfortable eating spicy food upon arrival to Chengdu hence he recommended us a restaurant selling 猪蹄汤 which we enjoyed very much, unfortunately we didn’t get his name but we will always remember the good service) also the breakfast was excellent! Will definitely come back here again.

Excellent, extensive buffet breakfast. The rooms were fantastic - wonderful beds and bathrooms, and very spacious. Brilliant location, really convenient.

Toilet was very clean and automatic . Bath tub was clean and comfortable . There was also a personalized handwritten note from the household . Upon checkout , Chris was very helpful and prompt and The lady in glasses with red lipstick manning the breakfast entrance was very polite and attentive despite it being so early in the morning

The Executive Suite was fabulous and spacious. The staff were impeccable even though few had good English communication skills